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Embrace the Chaos
We are living in times of profound change, uncertainty and turbulence at work and in our lives.
Get unstuck, move forward to find success and meaning in our personal lives and excel in our careers and in the workplace despite the chaos that surrounds us.
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Treat Your Customers
Great customer service is the heart of a successful business.
This book is about lessons on giving great customer service that I learned working at my family’s Dairy Queen store.
For managers and associates to learn the 30 crucial lessons on successful selling and delivering outstanding customer service.
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